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Agents and Applications
For customers over 1000 tickets a month it just makes sense to have a dedicated agent that handles and processes bulk tickets. We procure and ensure every assigned agent meets your standard of quality, and our standard of quality as well.
Calculate support costs
Calculated by volume and percentage of resolved tickets, unless you're a high volume client.
Calculate
Out of the box.
24/7 Service.
Resolve questions and sell globally, 24/7. Our on demand team works all hours, every day, every weekend, every holiday.
Management Included.
Generate results not headaches. Our team reports to local management for 1:1, training, career planning and reviews.
Highest Rated CSAT
Improve satisfaction scores with fast and thoughtful responses. Our team improves with ongoing QA and training.
Month to Month
Scale up without the commitments. Add or remove agents when needed. We match our team with your bursts.